How Daystar collects, uses, stores, shares, protects, and manages personal data on its website and related public-facing digital services.
This Privacy Policy explains how Daystar International Ministries (“Daystar”, “we”, “our”, or “us”) collects, uses, stores, discloses, protects, and otherwise processes personal data and related information through the Daystar website and associated public-facing digital services. This Policy is intended to align with applicable Ugandan law, including the Data Protection and Privacy Act, 2019, the Data Protection and Privacy Regulations, 2021, and related digital and communications laws as may apply from time to time.
This Policy applies to personal data collected through the website, including account registration, contact and inquiry forms, prayer request submissions, event registration, newsletter sign-up, livestream engagement tools, comments, testimonials, donations, and similar digital interactions. It does not automatically apply to third-party platforms that may be linked or embedded on the website, which remain subject to their own privacy practices.
Depending on how you use the website, we may collect identification and contact information such as your name, email address, telephone number, physical address, church or ministry affiliation, account details, correspondence, prayer requests, event responses, donation-related information, testimonials, and any other information you choose to provide.
We may also collect technical data such as IP address, browser type, device information, pages visited, timestamps, approximate location derived from IP, referral source, cookie identifiers, and website usage logs where such collection is necessary for security, service delivery, analytics, administration, or lawful operational purposes.
We may collect personal data directly from you when you complete a form, create an account, make an inquiry, submit a prayer request, subscribe to updates, register for an event, send a message, make a donation, or otherwise interact with the website. We may also collect certain technical information automatically through cookies, analytics tools, server logs, and similar website technologies.
We may process personal data for legitimate ministry, communication, administrative, and operational purposes, including to create and manage user accounts, respond to inquiries, receive and manage prayer requests, provide requested services, process registrations or donations, send updates you have requested or consented to receive, improve website functionality, maintain security, prevent abuse, comply with legal obligations, establish or defend legal claims, and manage the general administration of our website and ministry services.
Where required under applicable law, Daystar processes personal data based on one or more lawful grounds, including your consent, the need to perform a service or take steps at your request, compliance with a legal obligation, protection of legitimate interests pursued by Daystar or a third party where such interests are not overridden by your rights, and any other lawful basis recognised under Ugandan law.
The website may use cookies, session tools, embedded content technologies, analytics scripts, and technical log systems to support security, performance, user experience, measurement, and continuity of service. Some cookies may be essential for the operation of the website, while others may support analytics, preferences, media playback, or user convenience. You may be able to control certain cookies through your browser settings, though doing so may affect website functionality.
Where user accounts are available, we may collect and store information necessary to create, authenticate, secure, and administer those accounts. We may also keep a record showing when and how a user accepted the Terms of Service and Privacy Policy in order to demonstrate compliance, manage disputes, and maintain an auditable registration process.
Where the website allows users to submit prayer requests, messages, comments, testimonies, reviews, or related content, the information provided may be processed for the purpose of ministry response, moderation, publication where permission exists, community engagement, internal follow-up, or other purposes reasonably connected to the submission. Users should avoid submitting unnecessary sensitive personal information unless it is directly relevant and intentionally provided.
Where the website facilitates donations, paid registrations, or other transactions, certain personal and transaction information may be collected to process the payment, issue receipts, prevent fraud, keep records, and comply with legal, accounting, or regulatory obligations. Payment processing may in some cases be handled by authorised third-party service providers.
We may share personal data only where reasonably necessary and lawful, including with website hosting providers, technical support providers, payment processors, messaging or email service providers, analytics providers, event service providers, legal advisers, auditors, regulators, law enforcement agencies, or other service providers acting on our behalf under appropriate confidentiality, security, or contractual safeguards. We do not sell personal data as a business model.
Because some digital service providers, hosting environments, communication tools, analytics platforms, or storage systems may operate outside Uganda, personal data may in some cases be transferred to, stored in, or accessed from another jurisdiction. Where cross-border processing occurs, Daystar should take reasonable steps to ensure that the transfer is lawful and that appropriate safeguards are in place in line with Ugandan data protection requirements.
We retain personal data only for as long as is reasonably necessary for the purpose for which it was collected, including operational needs, pastoral support, account administration, record keeping, legal compliance, dispute resolution, safeguarding, audit, or security purposes. The exact retention period may vary depending on the type of information, the sensitivity of the data, and any applicable legal or regulatory requirements.
Daystar should implement reasonable administrative, technical, and organisational measures to protect personal data against unauthorised access, misuse, loss, alteration, disclosure, or destruction. Such measures may include controlled access, password protections, logging, secure hosting arrangements, restricted staff permissions, software updates, backups, and internal handling procedures. However, no website or online transmission system can be guaranteed to be completely secure at all times.
Subject to applicable law and lawful limitations, you may have the right to request access to personal data held about you, request correction of inaccurate or incomplete data, object to certain processing, withdraw consent where processing depends on consent, request deletion or destruction of data that is no longer lawfully required, and lodge a complaint with the relevant authority where you believe your rights have been infringed.
The website should not knowingly collect personal data from children in a manner that is unlawful under applicable law. Where the website involves minors, Daystar should ensure that appropriate parental, guardian, or lawful authority consent mechanisms are applied where required.
The website may contain links to or integrations with third-party services such as social media platforms, streaming tools, maps, messaging tools, or external forms. Daystar is not responsible for the privacy practices of those third-party services, and users should review the relevant privacy notices of those providers separately.
We may revise this Privacy Policy from time to time to reflect legal, technical, operational, or service changes. The revised version should be published on the website together with the updated effective date or last updated date. Continued use of the website after such changes may indicate acceptance of the revised policy to the extent permitted by law.
If you have a question, request, or complaint regarding this Privacy Policy or the way personal data is handled through the Daystar website, you may contact Daystar through the published contact channels or the designated privacy or website administration contact made available on the platform. Where required, users may also raise complaints with the competent Ugandan authority responsible for data protection oversight.